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While most items can be returned for a refund or replacement within a same day return window. All items must be returned in their original condition, with price tags intact, original accessories and in the original manufacturer’s box/packaging as delivered to you. LUBESBazaar retains the right to reject the return pickup if the items are not returned according to the policy mentioned. Details on the returns policies are mentioned below:
- How do I return my product?
You can return a product by logging in to your account and visiting the Returns section. Please refer to the returns policy.
- What should I do if I miss my delivery?
- How much will I be refunded if I return a product?
- How can I track my order?
- How can I get in touch with you?
You can call us at 8462022230 or email customercare@bbnisys.com
- Is my personal information secure?
- How long will the delivery take?
Delivery might vary between 3 - 10 working days. Track emails or SMS for updates.
- Will all the products be shipped out together?
We try to ship all products together, though sometimes they may ship separately.
- Can I change delivery address or mobile after ordering?
Unfortunately, no. Once order is packed, changes can't be made.
- Why is COD not available in my location?
Some areas aren't covered for COD. Please try other payment options.
- Are your products genuine?
All products are 100% genuine. Click for details.
- Can I cancel my order?
Yes, before the product is packed.
- How to cancel my order?
Login to your account and cancel from the order section.
- What payment methods are accepted?
Credit/Debit Cards, Net Banking, Wallets (Paytm, etc.), EMI. Based on your pin code.
- Will I have to pay hidden charges?
No hidden charges. Only invoice amount is payable.
- What if my amount is debited but I didn't receive Order ID?
Contact support. Sometimes bank confirmation is delayed.